Shipping policy

Shipping Policy — FAED LLC

Last updated: 5.5.26

Order Processing
Orders are processed as quickly as possible, typically within 1–3 business days (excluding weekends and holidays). During launches, preorders, or high-volume periods, processing times may be extended.

FAED LLC makes reasonable efforts to meet estimated timelines but does not guarantee processing or shipment dates.

Shipping & Delivery
Shipping rates and delivery estimates are provided at checkout based on the selected carrier and destination.

All delivery timeframes are estimates only and are not guaranteed. Once an order has been transferred to the carrier, FAED LLC has no control over transit times, delays, or delivery outcomes.

Risk of Loss
All orders are shipped FOB origin. Risk of loss and title transfer to the customer upon delivery of the shipment to the carrier.

FAED LLC is not responsible for loss, theft, or damage occurring during transit.

Address Accuracy
Customers are solely responsible for providing accurate and complete shipping information at checkout.

FAED LLC is not liable for:
- Incorrect or incomplete addresses  
- Delivery failures due to customer error  
- Packages delivered to the address provided but not received  

Orders returned due to address issues may be reshipped at the customer’s expense.

Tracking
Tracking information is provided once the order ships. It is the customer’s responsibility to monitor the shipment and coordinate with the carrier as needed.

 International Orders
International shipments may be subject to customs duties, taxes, VAT, or other import fees, which are the sole responsibility of the customer.

FAED LLC does not control or estimate these charges and is not responsible for delays, refusals, or additional costs imposed by customs authorities.

Carrier Issues (Delays, Loss, Damage)
Any issues occurring after shipment—including delays, lost packages, or damage—must be addressed directly with the carrier.

FAED LLC may assist by providing shipment details but does not guarantee replacement, refund, or resolution for carrier-related issues.

Preorders & Backorders
Preorder or backorder items will ship when available. Estimated timelines are provided as guidance only and are subject to change.

Orders containing preorder items may be held until all items are available unless otherwise specified.

Changes & Cancellations
Orders cannot be modified or canceled once processed or shipped.

Limitation of Liability
To the maximum extent permitted by law, FAED LLC shall not be liable for any indirect, incidental, or consequential damages arising from shipping delays, delivery issues, or carrier performance.

Contact
For shipping inquiries:

FAED LLC / FOIL AND ENJOY  
Email: henry@faedsupply.com  
Phone: (808) 280-9564  

FAED LLC reserves the right to update or modify this Shipping Policy at any time without prior notice.